Cancellation and Refund Policy for Bonamali

Order Cancellation

• Orders can be canceled within 24 hours of placing them. To cancel your order, please contact us at info@bonamali.com.

Refund Policy

• If you are not satisfied with your purchase, you can request a refund within 10 days of the purchase date.
• To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
• Refunds will be processed within 7-10 business days upon receiving the returned item.

Non-refundable Items

• Coustomised Orders.

Exchange Policy

• We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@bonamali.com.

Shipping

• To return your product, you should mail your product to: Bonamali Art Plantar (Unit of Sindia Money Private Limited) Bamangachi, Chhotojagulia, North 24 Parganas, West Bengal, India, Pin : 743248
• You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Contact Us

If you have any questions about our Cancellation and Refund Policy, please contact us at info@bonamali.com.